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Best Software for Administration Department

Help Desk Software

Freshdesk What is Freshdesk? Freshdesk is a customer management software that helps establish a healthy cus...

(4 reviews )

Starting Price

₹ 1,399.00 /month View Plans

Key Features

  • Ticket Management
  • Collaboration
  • Multichannel Support
  • Feedback & Automation
  • Self Service Portal
View 31 more

Help Desk Software

Zoho Desk What is Zoho Desk? Zoho desk is a cloud-based client management software that helps businesses en...

(1 reviews )

Starting Price

₹ 900.00 /Month View Plans

Key Features

  • Ticket Management
  • Call Center Management
  • Social Network
  • Agent Management
  • Manager Self Service
View 11 more

Help Desk Software

ManageEngine SupportCenter Plus   SupportCenter Plus is a web-based customer support software that lets organizations effect...

(4 reviews )

Starting Price

₹ 61,425.00 /Year View Plans

Key Features

  • Support
  • Billing
  • Knowledge Base
  • Customer Portal
  • Account Management
View 4 more

Help Desk Software

ManageEngine ServiceDesk Plus What is ManageEngine ServiceDesk Plus? ManageEngine ServiceDesk Plus is an IT help desk software ...

(1 reviews )

Price On Request

Key Features

  • Incident Management
  • Asset Management
  • Project Management
  • Problem Management
  • CMDB
View 22 more

Help Desk Software

IOP Service Request Management   Service Request Management is a helpdesk software solution catering to track the problems ...

(1 reviews )

Price On Request

Key Features

  • Tracking
  • Notification
  • e-Invoices
  • Help Desk Management
  • Audit Trail
View 2 more

Help Desk Software

SolarWinds Help Desk Essentials Pack The integration of Web Help Desk™ and Dameware® Remote Support enables you to simplify ITS...

(3 reviews )

Price On Request

Key Features

  • Ticket Management
  • Self Service Portal
  • Ticket / Issue Tracking
  • Integration
  • Email Integration
View 5 more

Help Desk Software

SolarWinds Web Help Desk   What is SolarWinds Web Help Desk? SolarWinds Web Help Desk is an intuitive ticketing an...

(2 reviews )

Price On Request

Key Features

  • Ticket Management
  • Asset Management
  • Self Service Portal
  • Ticket / Issue Tracking
  • Integration
View 3 more

Help Desk Software

C-Zentrix CZ Helpdesk CZ Helpdesk provides a multi-channel platform to register any complaint or query with the central he...

(3 reviews )

Price On Request

Key Features

  • Access Control
  • Analytics and Reporting
  • Integration with Multiple Channels
  • Ticket / Issue Tracking
  • Service Management
View 4 more

Risk Management Software

IBM InfoSphere Optim Data Privacy IBM InfoSphere Optim Data Privacy provides extensive capabilities to effectively mask sensitive data...

Price On Request

Key Features

  • Privacy Protection
  • Transforming
  • Encryption
  • Compliance Management

Help Desk Software

Royal Tickets Royal Tickets is a full featured UserVoice client for iPhone and iPad. It gives you the power to ans...

Price On Request

Key Features

  • Configurable Workflow
  • Password Management
  • MIS
  • Reporting & analytics
  • Ticket / Issue Tracking
View 1 more

Risk Management Software

IBM OpenPages What is IBM OpenPages?IBM OpenPagesis a complete Risk Management Software designed to serve Startups...

Price On Request

Key Features

  • Risk Indicator Tracking
  • Single Data Repository
  • Analysis & Decision Support
  • Loss Event Tracking
  • Scenario Analysis
View 2 more

Risk Management Software

IBM Trusteer IBM Trusteer provides a set of features for business users to increase productivity and perform...

Price On Request

Key Features

  • Continuous Digital Identity Assurance
  • Scalable
  • Agile Cloud Platform
  • Intelligent Services
  • Machine Learning
View 1 more

Help Desk Software

Centralized Asset Tracking and Ticketing Solution Sismatik Solutions Pvt Ltd. A Tata Elxsi Incubated company is a leading provider of Smart Signage so...

Price On Request

Key Features

  • Dashboard
  • Store
  • Asset Management
  • Ticketing
  • Reports
View 2 more

Help Desk Software

ISL ONLINE ISL Online SaaS Cloud Makes Support Easier Provide technical support to your clients or access...

Price On Request

Key Features

  • Screen Sharing
  • Join a Session
  • File Transfer
  • Chat
  • HD Video & Audio
View 9 more

Help Desk Software

Instaview365 Service HelpDesk What is Instaview365 Service HelpDesk?Instaview365 Service HelpDesk is a complete Help Desk Software...

Price On Request

Key Features

  • Ticket Management
  • Helpdesk Management
  • SLA Management
  • Escalation Management
  • Reporting
View 6 more

Help Desk Software

Zup Contactless Guest Management System What is Zup Contactless Guest Management System?Zup Contactless Guest Management System is a complet...

Starting Price

₹ 40,000.00 View Plans

Key Features

  • Check-In System
  • Check-Out Process
  • Guest picks up Keys from reception
  • Guest Swipes the Phone with Hotel’s tablet
  • Checks-In The Room

Help Desk Software

ActivDesk What is ActivDesk?  ActivDesk is one of the best help desk software for businesses in servic...

(1 reviews )

Starting Price

₹ 1,500.00 View Plans

Key Features

  • Ticketing
  • Teamwork & Communication
  • Multichannel Helpdesk
  • Self Service
  • Email Integration
View 1 more

Help Desk Software

Helpdesk - Support Ticketing Management What is Helpdesk - Support Ticketing Management?Helpdesk - Support Ticketing Management is a complet...

Price On Request

Key Features

  • Dashboard
  • Admin Control
  • Multiple Company
  • Knowledge Base
  • Configuration
View 3 more

Help Desk Software

SOTI Assist SOTI Assist is a help desk solution designed for organizations that hire workers at remote locations...

Price On Request

Key Features

  • Remote Support
  • Mobile Support
  • Multi Platform
  • Ticket Management
  • Integration
View 1 more

Help Desk Software

LiveZilla LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer ...

(2 reviews )

Starting Price

₹ 15,600.00 /Lifetime View Plans

Key Features

  • General Features
  • Live Chat
  • Help Desk Management
  • Visitor Management
  • Mobile App
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43 Best Administration Products in 2021

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Freshdesk

Freshdesk

By Freshworks

(4 reviews)

Starting Price
₹1,399.00/month
What is Freshdesk? Freshdesk is a customer management software that helps establish a healthy customer-business relationship. This helpdesk software helps businesses manage customer conversations from a single platform and control auto-responses to common queries. This software is important to save time and collaborate better with others to resolve issues jointly. With this software, users can prioritize tickets according to their level of importance and assign them to a suitable team. Customers, thereby, can easily keep track of their raised tickets. The software can be used to create workflows efficiently by sharing tickets with various teams without having to compromise on users’ ability to access them. Unique Features of Freshdesk Here is a quick rundown of features provided by Freshdesk: Freshdesk, being a customer service-oriented software, looks for the ultimate satisfaction of customers. As most chat contexts tend to get lost in chat tools, tracking the relevant information can be a little difficult at times. With this software, users can find the relevant information quickly within the ticket itself, making it easy for the internal teams to work collaboratively within the helpdesk. Users can avoid reassigning tickets by sharing ownership with the agents involved. Your customers will get their tickets routed to the most appropriate agent. Multilingual capabilities and flexible business hours help cater to a wider customer base. Pricing of Freshdesk There are 4 different plans for Freshdesk, including: Blossom: This plan comes at a price of Rs. 1399/- per month. It is suitable for small teams. Garden: It comes at a price of Rs. 2599/- per month. It is ideal for growing teams. Estate: The Estate plan comes at a cost of Rs. 4699/- per month. It is preferred by large teams. Forest: The Forest plan comes for Rs. 8999/- per month. It is exclusively designed for enterprises. Benefits of Freshdesk: Freshdesk is very beneficial for businesses, here are a few listed below for better comprehension of the software: Freshdesk ticketing systems streamlines all the customer interaction on one platform for easy monitoring and supervision. Organizations can automate all the basic and repetitive tasks like data entry and updating tickets among many others. Freshdesk enables the company to retain its brand identity by adding logos and customizing the software to resemble the organization's aesthetics. What Customizable Options does Freshdesk Provide? This customer support software helps users streamline the support channels from just one place, letting customers interact with them over the phone, chat, etc. As the software allows conversation within tickets to find relevant information without any hassle, users can invite collaboration with agents or external business partners to discuss and solve issues. Automation allows repetitive tasks to be eliminated and focuses on the critical tickets that require urgent attention. Customers need not wait long as there are plenty of FAQs on the site that will help them immensely. Additionally, users can monitor their teams and make data-driven decisions to ensure the highest level of customer satisfaction. Freshdesk is a customer management software that helps establish a healthy customer-business relationship. This helpdes... Read More About Freshdesk
Ticket Management Collaboration Multichannel Support +33 More
Zoho Desk

Zoho Desk

By Zoho by Target Integration

(1 reviews)

Starting Price
₹900.00/Month
What is Zoho Desk? Zoho desk is a cloud-based client management software that helps businesses enhance their customer support system. The software collects and analyses interactions from various media such as phone, email, social media, chat, forums and self-service portals and presents them in one place. It provides agents with the right tools to increase their productivity and equip the managers to evaluate and make the right decisions. The Team Feeds feature of Zoho Desk helps teams to collaborate and perform customer relationship management operations seamlessly. It provides a platform where team members can discuss and resolve various customer issues and manage tickets for customer queries efficiently. What is the Zia Feature in Zoho Desk? Zia is a feature that uses Artificial Intelligence to enhance customer service by speaking to the customers and helping them find solutions faster. It identifies the critical aspect of tickets and adds them as tags. With this feature, businesses can also share relevant solutions directly with customers from the knowledge base of the user. Zia notifies the user each time there is any unusual activity in the ticket stream. You can train Zia to perform actions that are specific to your business and monitor its vital statistics from a unified screen. How does Zoho Desk Help in Call Centre Automation? Zoho Desk helps users save a lot of time by automating several customer management functions. The software can assign tickets to the next available agents automatically. It even notifies the customers and agents about the progress made on their tickets and maintains the service levels as well. Zoho Desk can manage complex cross-functional service processes very efficiently. The user can write custom codes to connect modules and other software products. The application also allows the user to collect and store details related to service processes. Zoho Desk Pricing Zoho Desk provides two plans which are both on a monthly basis. Zoho Professional: It comes for a price of Rs. 900/- and is suitable for individuals or small businesses. Zoho Enterprise: This plan comes at a price of Rs. 1800/- and is ideal for organizations and big firms. However, users can get a customized version as per their business requirement and the number of users. You can contact us to get a personalized quote. Benefits of using Zoho Desk Zoho Desk helps the user to manage tickets and to identify the trends and patterns in the workflow. It contributes towards team collaboration effectively and empowers the customers with self-service. At the same time, the software integrates with all the necessary applications required within the business. Zoho Desk comes with a social support feature that helps customers enter their support requests and ask questions to the experts. Customer insights acquired from the software helps the management boost the performance and productivity of the business. Zoho desk is a cloud-based client management software that helps businesses enhance their customer support system. The... Read More About Zoho Desk
Ticket Management Call Center Management Social Network +13 More
ManageEngine SupportCenter Plus
SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account and contact information, the service contracts and in the process providing a superior customer experience. The solution also facilitates best-in-class integrations for enhanced customer support such as Salesforce CRM and Reporting and Analysis. Organizations can generate business critical insights into the customer support operations with the advanced analytics suite. Product Features SupportCenter Plus is a complete package of advanced features and tools to facilitate the organizations to run top-class customer support. With ultra-modern technology integrations, the solution provides advanced analytics for exceptional customer experience. This cloud based solution allows mobile access for support reps that need to access Supportcenter Plus via smartphones. The mobile client is compatible with iPhone, android, blackberry and other smart phones. Available in 16 languages, the software makes users feel at ease by presenting to them an interface in their own language. SupportCenter Plus APIs let applications in the organization talk to SupportCenter Plus and exchange data on the go. Compelling features of SupportCenter Plus include: Multi-Channel Support: This innovative solution provides multi-channel support including email, phone, portal, social media and many more. Users can readily view customer interaction irrespective of the communication mode they chose. Request Tracking & Automation: This cost effective solution automates the process of creating, organizing, tracking requests into a seamless process thereby contributing to enhanced performance and utmost customer satisfaction. Business Units: Each division of the organization can define their product or service specific configuration and work as independent units. Account & Contact Management: The task of managing customer information including the products/services purchased, contracts they are entitled to, and their organizational hierarchy and so on can be simplified with efficient Account & Contact Management features in the solution. Knowledge Base: Organizations would stop losing productivity on repetitive queries as the solution makes first-call resolution a reality. Users can build their own knowledge base easily, group solutions by topics to facilitate easier access. Self-service Portal: The solution allows the deployment of a customizable self-service portal allowing customers to submit tickets, track them, search the knowledge base and run reports. Contracts & SLA Management: Companies can now manage multiple service contracts and related support plans effectively to service the customers on time and bill accordingly. Time Tracking & Billing: The time spent for all customers can be tracked at one place. Various pre-defined filters can be used to drill down the time entries. Reports, Dashboards & KPIs: Every vital information of help desk can be fetched instantly and accurately through intuitive and real time reports and dashboards provided within the solution. About The Company ManageEngine is a division of Zoho Corporation Pvt. Ltd. Zoho is a renowned company creating beautiful software to address business automation needs. Over the past decade of its journey, the Zoho suite has emerged to be a leader in software solutions. In an industry where technology changes at a relentless and dizzying pace, Zoho values persistence and endurance as highly as adaptability. With Zoho software solutions, customers get the enduring commitment to keep improving the experience and relentless devotion to customer satisfaction. The state-of-the-art solutions offered by Zoho equip the businesses with ultra-modern technology and tools contributing to the improved business generation and productivity with utmost customer satisfaction. SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer ticket... Read More About ManageEngine SupportCenter Plus
Support Billing Knowledge Base +6 More
ManageEngine ServiceDesk Plus
What is ManageEngine ServiceDesk Plus? ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list includes incident management, problem management, project management, change management, among many others. Apart from being ITIL ready, this helpdesk software helps in business automation and asset management. Users can take advantage of the in-built knowledge base to resolve recurring incidents, generate SLAs, and automatically assign tickets based on technician availability. In addition to that, users can search, navigate, track, and manage IT hardware and IT assets inventory from this software. ManageEngine ServiceDesk Plus ensures simplicity, reliability, and scalability for IT management operations. It brings a significant turning point in the way IT teams function and plan their approach. Instead of tackling random issues daily, ServiceDesk streamlines the process for enhanced customer experience. It does so by providing an interactive problem management module that records the solutions and automatically executes it when similar issues arise again. IT professionals can create a huge cache of solutions and leave it for automated functioning to work effortlessly. What features does ManageEngine ServiceDesk Plus offer? Here is a quick rundown of the features offered by ManageEngine ServiceDesk Plus: Flexible ticket management Multiple channel support Solid knowledge base Self-service portal with password encryption Multi-device compatibility Service level agreements Flexible and unconventional third-party application integration Efficient asset management Multi-language support coupled with smooth API integration Effective incident and problem management Modifiable help desk system What are the benefits of ManageEngine ServiceDesk Plus? It saves time on recurring problems The software offers multi-device access which enables users to monitor their IT infrastructure from remote locations ServiceDesk provides a web-based portal that allows end-users to submit their tickets and incident reports. This helpdesk software ensures structured and quick management for configurations in IT infrastructure. What is the price of ManageEngine ServiceDesk Plus? Interested buyers can request a callback and state their requirements, and our sales personnel will offer the best price quote. ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a... Read More About ManageEngine ServiceDesk Plus
Incident Management Asset Management Project Management +24 More
IOP Service Request Management
Service Request Management is a helpdesk software solution catering to track the problems or service issues for closure/solution for the same and undertaking analytics on agents, issues or problem areas. This intuitive solution facilitates small office work assignments and tracking, service-request handling with notifications via email, helpdesk ticket handling with analytics for business entities. User-friendly and interactive software interface enables the users to accomplish all vital operation effortlessly. Product Features Service Request Management has been designed exclusively for offices, self-employed professionals and corporates providing extensive services and customer support. The software allows efficient and flawless functioning in synchronization with various domains thereby reducing turnaround time and enhanced productivity at minimum cost. The magnificent features of Service Request Management software include: Instant work assignments and tracking for offices Efficient service-request handling with notifications Generation of e-Invoices with payment history for tracking payments/expenses Help desk type ticket handling with competent analytics for easy tracking of tickets Audit trails, tracking of updates and assignments Organization - wide staff performance metrics Department - wise requests trending Support for repetitive tasks and recurring issues Dashboard view showcasing urgent tasks and close-by dates for effective administration About the Company IOP Technologies LLP is an ISO 9001 : 2008 certified company providing holistic software solution and services to global customers. IOP Technologies endeavors to deliver state-of-the-art automation solutions catering to the advanced technology integration needs and empowering the enterprises to concentrate on their core business while ensuring completely managed solutions. The company offers consulting and technical services in the areas like IT Consulting, Product customization (ERP, Help desk software, Small office management), Web application development, Cloud hosting, Open source customization & support, Enterprise Architecture Tool consulting. Service Request Management is a helpdesk software solution catering to track the problems or service issues for closur... Read More About IOP Service Request Management
Tracking Notification e-Invoices +4 More
SolarWinds Help Desk Essentials Pack
The integration of Web Help Desk™ and Dameware® Remote Support enables you to simplify ITSM from ticket request to resolution. SolarWind Helpdesk Essentials Pack remove the need to manually manage support tickets and start using remote access to address problematic end-user machines and IT systems for faster troubleshooting. SolarWind Help Desk Software respond to tickets quickly with remote support capabilities, and track and measure technician performance to continuously improve customer satisfaction. The integration of Web Help Desk™ and Dameware® Remote Support enables you to simplify ITSM from ticket reques... Read More About SolarWinds Help Desk Essentials Pack
Ticket Management Self Service Portal Ticket / Issue Tracking +7 More
SolarWinds Web Help Desk
What is SolarWinds Web Help Desk? SolarWinds Web Help Desk is an intuitive ticketing and asset management software with a wide variety of tools, enabling its users to offer adequate support to their customers. Users can track tasks, ticket assignments, routing and escalation related activities in an accurate way. The software ticketing system also helps users in managing their IT assets by taking care of the hardware and software associated with their organization. Moreover, admins can organize the tickets by linking the incident tickets with a single problem. They can also create an association between IT assets and problem tickets. Most importantly, the helpdesk system allows its users to track the history of their asset service requests and integrates with the Dameware Remote Support to troubleshoot customers’ problems in real-time. How to speed up customer service with SolarWinds Help Desk Software? SolarWinds Web Help Desk provides its users with a centralized ticketing system. Where customers can generate log tickets and IT technicians can manage them. Users can speed up the number of inbound customer support requests by displaying self-service knowledge base articles related to multiple types of service requests, to promote the self-resolution of issues. This helpdesk system also allows support technicians to embed videos, attach files or link knowledge base articles directly within the tickets when the generated service requests are repetitive in nature. The overall cost per customer for a self-service resolution is less than half the cost of a face-to-face or on-call resolution. Pricing of SolarWinds Web Help Desk The pricing of SolarWinds Web Help Desk is available as per customers’ request. You can request a callback, our product experts will offer all types of support regarding pricing. Compatible platforms for SolarWinds Web Help Desk SolarWinds Web Help Desk software is compatible with: Microsoft Windows: 7,8 and 10 versions MacOS: 10.10.2 and 10.11.0 versions. Red Hat Enterprise Linux: RHEL 6.5 and 7.0 CentOS: 6.5 and 7.0 Fedora: 22 and 23 Oracle Java: 8.0 Benefits of SolarWinds Web Help Desk System Automated IT asset discovery and management: The help desk system enables its users to automatically track their hardware and software assets. They can also manage their history, assignments, and associated service requests. Simplified incident and problem management: With SolarWinds Web Help Desk, you can simplify the incident and problem management process by recording and prioritizing incidents. Service Request Management Software: The Help Desk Software offers a wide variety of ITSM features, to automate ticket workflows and track their support agents’ performance in real-time. SLA Tracking and Management: The ticketing system software ensures that the agents maintain all levels of service agreement. It sends ‘SLA breach approaching’ notification and date-specific SLA reminder alerts. Help desk performance reporting: SolarWinds Web Help Desk offers multiple intuitive reports, enabling its users to monitor the performance of their technicians and the status of tickets in real-time. Users can also track customer support needs based on location, incidence frequency, and real-time billing data. SolarWinds Web Help Desk is an intuitive ticketing and asset management software with a wide variety of tools, enabling... Read More About SolarWinds Web Help Desk
Ticket Management Asset Management Self Service Portal +5 More
C-Zentrix CZ Helpdesk
CZ Helpdesk provides a multi-channel platform to register any complaint or query with the central help desk of the enterprise using Voice Call, Email, SMS, Social Media, Chat or Bot. The system generates an automated ticket number which is provided to the customer for future reference to the status of the registered issue. CZ Helpdesk provides a multi-channel platform to register any complaint or query with the central help desk of the enter... Read More About C-Zentrix CZ Helpdesk
Access Control Analytics and Reporting Integration with Multiple Channels +6 More
IBM InfoSphere Optim Data Privacy
IBM InfoSphere Optim Data Privacy provides extensive capabilities to effectively mask sensitive data across non-production environments, such as development, testing, QA or training. To protect confidential data this single offering provides a variety of transformation techniques that substitute sensitive information with realistic, fully functional masked data. Examples of the masking techniques include substrings, arithmetic expressions, random or sequential number generation, date aging, and concatenation. The contextually accurate masking capabilities help masked data retain a similar format to the original information. IBM InfoSphere Optim Data Privacy provides extensive capabilities to effectively mask sensitive data across non-producti... Read More About IBM InfoSphere Optim Data Privacy
Privacy Protection Transforming Encryption +1 More
Royal Tickets

Royal Tickets

By Royal Applications

PRICE ON REQUEST
Royal Tickets is a full featured UserVoice client for iPhone and iPad. It gives you the power to answer, reassign, close, mark as spam and delete UserVoice support tickets. Answer tickets faster by inserting canned responses. Find tickets quickly by searching for a specific sender name or email address. Or directly jump to a specific ticket by entering the ticket number. Royal Tickets also supports viewing and adding notes, configurable signatures and attachments. Royal Tickets is the perfect tool for any UserVoice admin or agent on the go. Royal Tickets is a full featured UserVoice client for iPhone and iPad. It gives you the power to answer, reassign, close... Read More About Royal Tickets
Configurable Workflow Password Management MIS +3 More
IBM OpenPages

IBM OpenPages

By IBM

PRICE ON REQUEST
What is IBM OpenPages?IBM OpenPagesis a complete Risk Management Software designed to serve Startups, SMBs, SMEs and Agencies. This Risk Management Software for Web-Based has a simple interface and is easy to use. IBM OpenPages provides end-to-end solutions for Windows operating systems and is compatible with Desktop. IBM OpenPages Risk Management Software helps with Risk Indicator Tracking,Single Data Repository,Analysis & Decision Support,Loss Event Tracking. It also assists in Scenario Analysis,Document Manager,Reporting & Analytics. IBM OpenPagesis a complete Risk Management Software designed to serve Startups, SMBs, SMEs and Agencies. This Risk Manag... Read More About IBM OpenPages
Risk Indicator Tracking Single Data Repository Analysis & Decision Support +4 More
IBM Trusteer

IBM Trusteer

By IBM

PRICE ON REQUEST
IBM Trusteer provides a set of features for business users to increase productivity and perform core functions accurately. Depending on the size and requirements of your organization, you can pick the best pricing plan. Automation through IBM Trusteer further reduces the need for your employees to handle monotonous tasks so that they can focus on critical tasks at hand and apply creative skills for problem solving. Real-time alerts with Risk Management Software allow you to have a birds’ eye view of the process so that you can make smart decisions and achieve operational efficiency. IBM Trusteer provides a set of features for business users to increase productivity and perform core functions accuratel... Read More About IBM Trusteer
Continuous Digital Identity Assurance Scalable Agile Cloud Platform +3 More
Centralized Asset Tracking and Ticketing Solution
Sismatik Solutions Pvt Ltd. A Tata Elxsi Incubated company is a leading provider of Smart Signage solution to customers worldwide under Blynk brand name. Sismatik is established in 2010, headquartered in Bangalore-India and branch office in Mumbai. Sismatik has established key alliances with Tata, Ryerson-Canada, TechCrunch, Nasscom, Rackspace and other well known industry bodies. Sismatik has also collaborated with IPTV Content aggregators, advertisers, channel partners and manufacturers to deliver end to end solution to customers under one roof. Our senior management team has an average of 25 years of domestic and international experience and a strong history of business, academic and technological accomplishments. We promote our products and solutions under two brands including WizBox and Blynk. WizBox represents our hardware platform primarily catering to Smart TV and Digital Signage product line while Blynk represents stand alone, cross platform software applications. Both products are bundled with cloud based content management system offered under SaaS model. In a very short period of time, Sismatik has established global presence and working with hotels, resorts and restaurants catering to major brands like Raymond, Arvind Brands, Health & Glow, Food world, Columbia Asia Hospital, RMKV Silks, The Golkonda Hotel, Madhubhan Resorts, Ramee, Sarovar Group, Oscope Media and other 100+ customers worldwide Blynk Systems 's centralized asset management solution for streamlining the asset maintenance process including incidents and regular maintenance jobs. The solution will be running and accessible through web browser from any PC by designated helpdesk/maintenance staff. The inputs (complaints) come from different sources including automated alerts from Wattman integration, department heads and store specific maintenance head. Helpdesk executive is responsible for analyzing the complaint and assigning / re-assigning and managing the complaint life cycle till the closure. During this process, the ticket management system maintains centralized information about the assets including – store-specific assets list, list of suppliers, AMC information, average tickets per store/ per asset, equipment life cycle etc – This data can further be fed to analytics for better decision making. The system will also allow designated persons to generate reports – Assets report, Tickets report, etc Sismatik Solutions Pvt Ltd. A Tata Elxsi Incubated company is a leading provider of Smart Signage solution to customers... Read More About Centralized Asset Tracking and Ticketing Solution
Dashboard Store Asset Management +4 More
ISL ONLINE

ISL ONLINE

By ISL ONLINE

PRICE ON REQUEST
ISL Online SaaS Cloud Makes Support Easier Provide technical support to your clients or access unattended remote computers. All features included Remote desktop control Unattended access Support for mobile devices RDP / SSH tunnel App customisation Maximum security ISL Online SaaS Cloud Makes Support Easier Provide technical support to your clients or access unattended remote compute... Read More About ISL ONLINE
Screen Sharing Join a Session File Transfer +11 More
Instaview365 Service HelpDesk
What is Instaview365 Service HelpDesk?Instaview365 Service HelpDesk is a complete Help Desk Software designed to serve Startups, SMBs, SMEs and Agencies. This Help Desk Software for Web-Based has a simple interface and is easy to use. Instaview365 Service HelpDesk provides end-to-end solutions for Windows operating systems and is compatible with Desktop. Instaview365 Service HelpDesk Help Desk Software helps with Ticket Management,Helpdesk Management,SLA Management and Escalation Management. It also assists in Reporting,Admin Panel,Online Ticketing and Self Service Portal.What are the Features of Instaview365 Service HelpDesk?Here are some of the most common features of Instaview365 Service HelpDesk: Ticket Management - Helpdesk Management - SLA Management - Escalation Management - Reporting - Admin Panel - Online Ticketing - Self Service Portal - User Management - Business Rules Management - Email Notifications - How does Instaview365 Service HelpDesk work?Instaview365 Service HelpDesk is primarily used for Ticket Management,Helpdesk Management,SLA Management,Escalation Management,Reporting,Admin Panel,Online Ticketing,Self Service Portal,User Management,Business Rules Management and Email Notifications. It has an intuitive interface and is simple to use. For more information, you can also refer to user manuals and take online Instaview365 Service HelpDesk demo at Techjockey.com.How to use Instaview365 Service HelpDesk?Get started with Instaview365 Service HelpDesk in 5 simple steps:Step 1: Get Instaview365 Service HelpDesk installation key from Techjockey.comStep 2: Install Instaview365 Service HelpDesk on your device (on-premise)/ Directly login through the official website (web-basedStep 3: Sign up & create your accounStep 4: Add users & assign permissionStep 5: Get started with Instaview365 Service HelpDeskWhat is the price of Instaview365 Service HelpDesk?Instaview365 Service HelpDesk price starts at Rs.0.00. Instaview365 Service HelpDesk comes with multiple pricing plans and caters to a diverse customer base.The price may vary based on factors like customization, additional features required, number of users, and the deployment type. For more details, please request a call back from our product experts. Instaview365 Service HelpDesk is a complete Help Desk Software designed to serve Startups, SMBs, SMEs and Agencies. This... Read More About Instaview365 Service HelpDesk
Ticket Management Helpdesk Management SLA Management +8 More
Zup Contactless Guest Management System
What is Zup Contactless Guest Management System?Zup Contactless Guest Management System is a complete Business Software During COVID-19 designed to serve Startups, SMBs, SMEs and Agencies. This Business Software During COVID-19 for Web-Based has a simple interface and is easy to use. Zup Contactless Guest Management System provides end-to-end solutions for Windows, IOS, Android operating systems and is compatible with Desktop, Mobile. Zup Contactless Guest Management System Business Software During COVID-19 helps with Check-In System,Check-Out Process,Guest picks up Keys from reception and Guest Swipes the Phone with Hotel’s tablet. It also assists in Checks-In The Room.What are the Features of Zup Contactless Guest Management System?Here are some of the most common features of Zup Contactless Guest Management System: Check-In System - Check-Out Process - Guest picks up Keys from reception - Guest Swipes the Phone with Hotel’s tablet - Checks-In The Room - How does Zup Contactless Guest Management System work?Zup Contactless Guest Management System is primarily used for Check-In System,Check-Out Process,Guest picks up Keys from reception,Guest Swipes the Phone with Hotel’s tablet and Checks-In The Room. It has an intuitive interface and is simple to use. For more information, you can also refer to user manuals and take online Zup Contactless Guest Management System demo at Techjockey.com.How to use Zup Contactless Guest Management System?Get started with Zup Contactless Guest Management System in 5 simple steps:Step 1: Get Zup Contactless Guest Management System installation key from Techjockey.comStep 2: Install Zup Contactless Guest Management System on your device (on-premise)/ Directly login through the official website (web-basedStep 3: Sign up & create your accounStep 4: Add users & assign permissionStep 5: Get started with Zup Contactless Guest Management SystemWhat is the price of Zup Contactless Guest Management System?Zup Contactless Guest Management System price starts at Rs.40000.00. Zup Contactless Guest Management System comes with multiple pricing plans and caters to a diverse customer base.The price may vary based on factors like customization, additional features required, number of users, and the deployment type. For more details, please request a call back from our product experts. Zup Contactless Guest Management System is a complete Business Software During COVID-19 designed to serve Startups, SMBs... Read More About Zup Contactless Guest Management System
Check-In System Check-Out Process Guest picks up Keys from reception +2 More
ActivDesk

ActivDesk

By ActivDesk

(1 reviews)

Starting Price
₹1,500.00
What is ActivDesk? ActivDesk is one of the best help desk software for businesses in service sector to deliver high quality service to their clients. This ticketing software works on a support ticket system which allows agents to address every query. Every time the organization receives a call, chat request, or email; it automatically generates a ticket with an attached case number. This help desk software allows users to see all the tickets on a unified platform which intelligently routes the complaint based on keywords, email subject, etc. The ticket software will initially send a quick automated pre-defined response to ensure that a connection is established. From there onwards, agents can start picking up the cases and initiate the process of servicing. ActivDesk ticketing system allows agents to customize the visibility of tickets based on the process requirements. This helpdesk ticketing software also enables organizations to align teams for handling cases which require inputs from multiple departments through internal chats and sub-ticketing. This helpdesk system offers a dual working system where agents can work individually and with others effectively as per the case at hand. What are some key ActivDesk Help Desk Software benefits? Here are some key benefits of using ActivDesk helpdesk solution: Ticketing of every communication with the client allows agents to not skip out on a single query. The software provides one-stop solution to manage all the customer support requests, complaints, queries, etc. Managers can effectively track and monitor the progress of every ticket raised by clients and evaluate the performance of every individual agent and provide useful inputs for improvement. ActivDesk allows agents to make support or follow up calls to customers to establish a healthy relationship. What are the features offered by ActivDesk Help Desk software? Here are some basic features offered by ActivDesk help desk system: Ticketing Teamwork Multi-channel Helpdesk Call handling automation On the go service Workflow customization Reporting Self service What is the price of ActivDesk? ActivDesk price starts at ₹ 1500/- per month. For more detail, please request a call back. ActivDesk is one of the best help desk software for businesses in service sector to deliver high quality service to th... Read More About ActivDesk
Ticketing Teamwork & Communication Multichannel Helpdesk +3 More
Helpdesk - Support Ticketing Management
What is Helpdesk - Support Ticketing Management?Helpdesk - Support Ticketing Management is a complete Help Desk Software designed to serve Startups, SMBs, SMEs and Agencies. This Help Desk Software for Web-Based has a simple interface and is easy to use. Helpdesk - Support Ticketing Management provides end-to-end solutions for Windows operating systems and is compatible with Desktop. Helpdesk - Support Ticketing Management Help Desk Software helps with Dashboard,Admin Control,Multiple Company and Knowledge Base. It also assists in Configuration,Statistics And Graphs,Reports and Live Chat.What are the Features of Helpdesk - Support Ticketing Management?Here are some of the most common features of Helpdesk - Support Ticketing Management: Dashboard - Admin Control - Multiple Company - Knowledge Base - Configuration - Statistics And Graphs - Reports - Live Chat - How does Helpdesk - Support Ticketing Management work?Helpdesk - Support Ticketing Management is primarily used for Dashboard,Admin Control,Multiple Company,Knowledge Base,Configuration,Statistics And Graphs,Reports and Live Chat. It has an intuitive interface and is simple to use. For more information, you can also refer to user manuals and take online Helpdesk - Support Ticketing Management demo at Techjockey.com.How to use Helpdesk - Support Ticketing Management?Get started with Helpdesk - Support Ticketing Management in 5 simple steps:Step 1: Get Helpdesk - Support Ticketing Management installation key from Techjockey.comStep 2: Install Helpdesk - Support Ticketing Management on your device (on-premise)/ Directly login through the official website (web-basedStep 3: Sign up & create your accounStep 4: Add users & assign permissionStep 5: Get started with Helpdesk - Support Ticketing ManagementWhat is the price of Helpdesk - Support Ticketing Management?Helpdesk - Support Ticketing Management price starts at Rs.0.00. Helpdesk - Support Ticketing Management comes with multiple pricing plans and caters to a diverse customer base.The price may vary based on factors like customization, additional features required, number of users, and the deployment type. For more details, please request a call back from our product experts. Helpdesk - Support Ticketing Management is a complete Help Desk Software designed to serve Startups, SMBs, SMEs and Agen... Read More About Helpdesk - Support Ticketing Management
Dashboard Admin Control Multiple Company +5 More
SOTI Assist

SOTI Assist

By SOTI India

PRICE ON REQUEST
SOTI Assist is a help desk solution designed for organizations that hire workers at remote locations. These workers also use mobile, tablets, laptops and PC to execute the work and such devices can also raise issues. SOTI Assist helps in fixing these issues quickly irrespective of the fact where the device is located. Its remote control technology helps the technician to analyze the problem instantly. Moreover, you can extend the capabilities of SOTI Assist by integrating it with other products of SOTI such as SOTI MobiControl. SOTI Assist is a help desk solution designed for organizations that hire workers at remote locations. These workers also... Read More About SOTI Assist
Remote Support Mobile Support Multi Platform +3 More
LiveZilla

LiveZilla

By LiveZilla

(2 reviews)

Starting Price
₹15,600.00/Lifetime
LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats and Operator to Operator Chats. Use LiveZilla to provide Live Chats and monitor your website visitors in real-time. LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket Syst... Read More About LiveZilla
General Features Live Chat Help Desk Management +11 More

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Last Updated on : 23 Jun, 2021

Administration Products Price List In India

Administration Products Cost
Best Administration Products Price Ratings
Freshdesk ₹1399.00 /month 4.2
Zoho Desk ₹900.00 /Month 4
ManageEngine SupportCenter Plus ₹61425.00 /Year 4.7
ActivDesk ₹1500.00 4.1
LiveZilla ₹15600.00 /Lifetime 4.5