Found our list of Community Software helpful? We’re here to help you make the right choice and automate your business processes. Let’s discover some of the essential factors that you must consider to make a smarter decision!
Buyers Guide Content
Community software is a platform to help users create and manage their digital space with individuals who share common interests and goals. It enables users to create a network, build relationships, and collaborate by sharing information and engaging with other members. It assists businesses and customers to exchange information related to products and services within a single platform.
Community management software automates all administrative processes and also allows users to measure the reach and engagement of their online communities.
Community platform software is useful for organizations in many ways such as:
Community automation software work by providing users with necessary tools to create and share data with other community members. Online community software enables organizations to create an online platform and enhance their members' engagement via discussion forums, sharing relevant content, and gamification.
Moreover, the promotional content shared with the audience helps in reaching out to wider audiences, thereby enhancing their marketing campaigns.
There are four different types of community software for users:
A few key features of community engagement software include:
There are multiple benefits of using community software, such as:
The users need to keep the following factors in mind to choose the right community software.
Here are some popular trends related to community software.
The incorporation of AI into community development software is helping users improve their online community engagement. You can create automated messages and quickly respond to customers’ queries. Automated replies and messages enable users to keep the conversation and engagement going within the community.
Many such software also have chatbots and virtual assistants to help users find answers to their queries easily in the coming years.
The incorporation of AR in social community software is helping businesses communicate with their customers from anywhere in real time. It also enables brands to gamify their customers’ experience and rope in new members.
In addition to that, the geolocation feature enables brands to understand the choices of their customers residing in diverse geographical regions. It helps businesses cater to the demands of different demographic audiences in a better way.
The incorporation of community management tools within social community software will assist users in managing their online community in a better way. It will help in keeping track of all the activities across social media communities and learning about the top contributors.
Author: Kalpana Arya
(Showing 1 - 2 of 2 products)
Last Updated on : 10 Dec, 2022
Community software is a platform to help users create and manage their digital space with individuals who share common interests and goals. It enables users to create a network, build relationships, and collaborate by sharing information and engaging with other members.
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The users can choose from multiple types of community management software for forums and community management. Some of the best community platform software include Mighty Networks, Uuki, Influitive, Mobilize, Hivebrite, etc.
It can be used by customer support teams, social media teams, etc., to manage an online community and analyze the behaviour of their customers. Non-profit organizations can also use it to manage forums and community conversations.
The pricing of every community software depends on the features and software vendors. However, the cost of a few community software solutions starts at as low as INR 3,000 per user per month.
Some of the best web-based platforms for community organizing include Glue Up, Tribe, Slack, Zendesk, Squarespace, etc.