Buyer's Guide for Top Remote Desktop Software

Found our list of Remote Desktop Software helpful? We’re here to help you make the right choice and automate your business processes. Let’s discover some of the essential factors that you must consider to make a smarter decision!

Buyers Guide Content

  1. What is Remote Desktop Software?
  2. How Does Remote Desktop Software Work?
  3. Types of Remote Desktop Software
  4. What Is The Purpose Of Remote Desktop Software?
  5. What are the Common Features of Remote Desktop Software?
  6. What are the Benefits of Remote Desktop Software?
  7. How To Use Remote Desktop Software?
  8. Who Uses Remote Desktop Software?
  9. How is Remote Desktop Software Implemented?
  10. Why Do Enterprises Need Remote Desktop Software?
  11. How much Does Remote Desktop Software Cost?
  12. How To Choose The Best Remote Desktop Software?
  13. Top 10 Remote Desktop Software

What is Remote Desktop Software?

Remote desktop software is a type of software that allows users to connect and interact with a remote computer, network or server in a different location. This type of access is mainly preferred by customer service teams and computer manufacturers to troubleshoot an issue by remotely accessing the device. It works by creating a seamless connection between a remote or a local host via an internet connection. A user requests access or dials in on the remote host, once authenticated, the remote user can access the entire data or file.

How Does Remote Desktop Software Work?

Remote Desktop Software works by establishing a connection between a local and remote host over an Internet network. Requests to access the remote computer or server can be initiated by users as and when needed. Upon authentication, the user has permission to access the whole device for different data or file types.

Types of Remote Desktop Software

Remote tools are of mainly two types: An operating system (OS) based and a third-party solution.

In an OS-based remote desktop software, the tools for remote access are already built into the system, and no additional software is required. An example is the remote desktop feature included in specific versions of windows.

On the other hand, third-party-based remote desktop software requires purchasing and installing separate software. These solutions offer a more comprehensive range of options but require a separate license.

What Is The Purpose Of Remote Desktop Software?

The main purpose is to allow users to remotely access and control a computer from a different location. This enables users to access their files, applications, and desktop environment from anywhere, as long as they have an internet connection. This can be useful for various scenarios like:

  1. Remote Work: It can enable employees to work from home or other remote locations while still having access to the same resources as they were in the office.
  2. Remote Support: Provides IT support staff to remotely access and troubleshoot a user's computer, reducing the need for on-site visits.
  3. Remote Training: It can enable teachers or trainers to remotely access a student's computer remotely, providing live demonstrations and support.
  4. Remote Access to Specialized Software: Remote software allows users to access specialized software or hardware only available on a specific computer or network.
  5. Remote Control of unattended machines: The tool can remotely control servers, workstations, or other devices left unattended.

Overall, the software enables users to access and control a computer remotely, allowing them to work, support, train, or access specialized software and hardware from any location.

What are the Common Features of Remote Desktop Software?

Get Free Best Remote Desktop Software Features List at TechJockey.com.

  • Remote Access: With this feature, you will not have to disturb the client to get control of a remote device every time, and there will be no need to repeatedly walk them through the connection process to enable screen sharing.
  • Multi-Session Handling: Many remote desktop software vendors used to put restrictions on the number of support sessions which can be run simultaneously. But now, quality remote support can be provided with multi-session handling.
  • Multi-Window Control: This feature in the best secure remote desktop software is important when you want to open multiple remote desktop windows. It is useful when you need to support more than one user at a time. Multi-window control allows you to easily switch between different remote control windows, and transfer files from one remote device to another.
  • Built-In Chat: As soon as the remote connection is established, the instant messaging feature will allow you and the customer to exchange messages. This is known as remote tech support. In this way, both parties stay updated on the latest events or issues. You won’t have to call or send an email every time a new issue arises with online remote desktop software.
  • File and Clipboard Transfer: This feature is important as there are times when you need to install applications or replace a corrupted file from the computer. The clipboard sharing feature is needed to perform tasks like giving commands or copying scripts to remote computers.
  • Auto Reboot and Reconnect: Auto reboot feature is helpful in bringing the computer to a clean state by flushing the memory and clearing its caches. It gives you the opportunity to start fresh. This step is important if a computer’s performance is not up to the mark or requires repair.
  • Switch User: When you have to work on machines with multiple user accounts, the ability to log in as a different user is very useful. With this feature, you’ll be able to install updates as well as full-fledged software.
  • Two-Way Desktop Sharing: In remote access software, this feature is important when you need to inform or educate users on your company’s product, its features, and its benefits. The two-way desktop sharing feature is useful because it lets you connect to a remote computer screen or share your screen with other users.
  • Video Session Recording: With web-based remote desktop software, you can even record and store these support sessions and use them for future demonstration. These can also be used for educational purposes in the future as well.
  • Session Usage Reporting: You can keep track of your own work with the session usage reports. If you are a helpdesk team manager, you can keep track of how and when your software is used with the best remote desktop software.

What are the Benefits of Remote Desktop Software?

Remote Desktop Software for Online Conference Meetings. Get Free Demo at TechJockey.com

  • Instant Support

    The first and the most important benefit of using remote desktop tool is the ability to give instant support to the clients and customers. The IT team provides on-demand technical support to customers. Corporate remote desktop software can be used right out of the box, which means that no installation is required. As long as there’s an internet connection, remote support can be given at any location.

  • Efficiency in real-time network monitoring

    With the help of the best remote desktop software for small businesses, every task inside the network can be monitored in real-time from just one location. It provides easy access from anywhere and everywhere and lets your staff work remotely.

  • Cost-effective

    Using this software for windows is cost-effective because hiring a remote access technical support service will cost way lesser than employing a full-time employee. With top-rated remote desktop software, your technicians are able to work remotely. Using remote control software eliminates the cost of travel as well, so the executive doesn’t need to travel to the customer’s end to fix his issues.

  • Client-friendly

    The best remote desktop software for windows is client-friendly in a way that it doesn’t require the physical presence of the client while solving the issue. Meeting customers to fix their problems involves a lot of factors like the availability of both the parties together, last-minute changes in the scheduled plan, etc. By using remote desktop software, you can provide support to the client even when they are not available. The most secure remote desktop software also increases customer satisfaction because it has a system that works according to the customer’s convenience.

  • Proactive system maintenance

    Remote desktop software for business is important where you need to keep an eye on the maintenance of their software inside a system. You have the freedom to log into their systems to check if their hardware and software are up to date. This helps to update their systems on a regular basis easily. Using the top remote desktop software also reduces the need to visit the client's location frequently.

  • Ensure seamless continuity of your business

    During the COVID-19 crisis, with the help of remote desktop software empowered the business to function at all times. Even in less drastic situations, like transportation strikes, bad weather and mild illness, your employees can work from home and get access to all the data & business applications. Moreover, when there is an urgent operational or customer situation outside regular office hours, workers can handle it from home without needing to go to the office.

  • Scalability

    Unlike many other software programs, remote desktop software comes with numerous plan options. Users can assess various factors to identify the best plan for their business. The pricing depends on the access granted to the number of users and computers. For example:- You'll find plans specifically created for one user and one computer, while there will be other plans granting remote access to 50 to 100 employees.

  • Simple setup

    Remote desktop software doesn't require a complicated installation and configuration process. Users can easily install it independently without any assistance or support from the technician. Some software programs require installation on both remote and host computers, while in others, only the host needs to install the program. In both ways, the setup only takes a few minutes.

How To Use Remote Desktop Software?

Many different remote desktop software options are available, but most work similarly. Here are the basic steps for using remote desktop software:

  1. Install the remote desktop software on both the computer you want to control (the host) and the computer you want to control it from (the client).
  2. Configure the remote desktop settings on the host computer to allow remote connections. This may involve opening a specific port on the host computer's firewall and setting a password for remote connections.
  3. On the client computer, open the remote desktop software and enter the IP address or hostname of the host computer.
  4. Enter the password for the remote connection when prompted.
  5. Once connected, you can control the host computer as if sitting in front of it.

Who Uses Remote Desktop Software?

Various individuals and organizations can use remote desktop software for various purposes. Some examples include:

  • IT professionals: Helps them to remotely access and troubleshoot issues on servers and other networked computers.
  • Businesses: The software can be used to provide remote access to their employees, which allows them to work from home or other remote locations.
  • Home users: They use remote desktop software to access their home computer from a remote location, such as a laptop or mobile device.
  • System administrators: Allows administrators to manage and configure servers, network devices and other systems.
  • Educational Institutions: This software can be used to provide remote access to the school's computer lab for students who can't attend in-person classes or remote access to specific software that is only available on campus.
  • Freelancers and Consultants: Enables users to access clients' systems, troubleshoot issues and provide support.
  • Gamers: They use remote software to access their gaming computer from a laptop or mobile device to play games from any location.

How is Remote Desktop Software Implemented?

Remote desktop software is typically implemented in the following way:

  • Installation: The software is installed on the computer that will be accessed remotely (the host computer) and the computer that will be used to access the host computer remotely (the client computer).
  • Configuration: The host computer's settings are configured to allow remote access and specify which users can access the host computer remotely. Security settings can also be configured to ensure a secure connection.
  • Connecting: The client computer establishes a connection to the host computer using the remote desktop software. This may involve entering a username and password or using a unique code or key. Once the connection is established, the client computer can access the host computer's desktop and use its applications as if they were running on the client computer.
  • Data transfer: The software enables the client computer to send inputs like mouse clicks, keystrokes and other data to the host computer and receive outputs like the host's visual display and other data back.
  • Disconnecting: The client computer can close the connection to the host computer at any time, allowing the host computer to continue running without interruption.
  • Remote maintenance: Some remote access software allows system administrators to access the host computer to perform maintenance tasks, such as troubleshooting or software updates, without interrupting the user's work.

Why Do Enterprises Need Remote Desktop Software?

You must use the latest technology to succeed in today's competitive landscape. Remote desktop software is a modern tool that can be critical in keeping you ahead of your competitors. Let's look at some key points to understand why using a remote access system can benefit your business.

  • Troubleshoot from a remote location:

    One of the biggest reasons to use remote access software is that it facilitates successful troubleshooting from any corner of the world or just across your office desk. In addition, if you are a computer manufacturer, your technical department can use this software to access a user's device and quickly identify & resolve a problem.

    Thanks to remote access, you'll be able to keep your customers happy all the time, increasing their loyalty towards your brand. Moreover, a remote and reliable troubleshooting solution will save travelling costs.

  • Streamline WFH for employees:

    Ever since the pandemic, remote work has become more common than ever. More and more companies are now rethinking their operational strategies. They are trying to find new ways to ensure smoother work from home for their employees.

    But, with remote desktop software, your employees can efficiently work from any device or platform regardless of location. The remote function allows them to join online meetings, get help from the IT team and share important files.

  • Ensure a smooth operation across all locations:

    Just think of a company whose server is located in the USA and has other branches in Asia. When a critical process running on the server malfunctions, it can cause repercussions across all locations.

    To resolve this issue, a local technical team will have to visit the site without remote software. However, with a remote access system, even a technical expert working from afar can troubleshoot this problem. All technicians from various locations can work unanimously to address this issue if the need arises.

How much Does Remote Desktop Software Cost?

The cost of remote desktop control software can vary widely depending on the specific software and its features. Some of the software options are free, while others can be expensive. Some remote desktop software providers offer different pricing models, such as per user per month, per user per year, and volume licensing.

How To Choose The Best Remote Desktop Software?

5 key points to consider for choosing the best remote desktop software for your business:

  1. Core functionalities: The basic thing you need to look into is core functionality when choosing remote desktop software. The available solution should have file transfer, remote screen and remote-control capabilities. It will help an agent to see the user's screen and, if required, log into the system to rectify the ongoing problem. Further, there are many other things a small tool can do. Hence, carefully consider all these functionalities before purchasing.
  2. Security: Nowadays, many businesses use remote desktop software to provide online technical support, but when it is not thoroughly managed, it can expose the business to cyber threats. Therefore, you should ensure that the Remote Desktop Software comes with different levels of robust security features such as device authentication, Multi-Factor Authentication (MFA) and Single Sign-On (SSO). Further, it would help if you also got automatic security updates to maintain a foolproof security measure at all levels.
  3. Usage Type: Your IT team would use internal remote control software to support internal staff members during a technical issue. It is helpful for offices where various teams work in remote settings. On the other hand, external remote desktop software is used by companies that sell software, computer system, or any other technical solution.
  4. Easy to use: A simple & easy to understand user interface is the key to providing excellent customer support. The software should ensure a lightning-fast connection speed, and you should be able to access a remote device with a few clicks. Additionally, you should choose a comprehensive solution that enables you to provide unattended and on-demand support in a single package.
  5. Administrative Tasks: Choose a software solution that comes with administrative functionalities. For example, you should be able to assign complicated problems to experienced & trained agents, create escalation requests, ask for customer feedback and monitor agent performance. No matter how large your IT team is, this functionality empowers you to rectify problems within the software quickly.

Top 10 Remote Desktop Software

Here is the list of best remote desktop software for business:

Top 10 Remote Desktop Software
Remote Desktop Software Software Strating Price
TeamViewer ₹19,116
AnyDesk ₹16,638/Year
VMware Fusion 12 Pro ₹13,215
Ammyy Admin ₹2,919
NET protector remote support ₹2,360
Zendesk Remote Access Software Price On Request
LogMeIn Rescue Price On Request
Zoho Assist Price On Request
Royal TS Price On Request
Aeroadmin Remote Access Software Price On Request

Author: Kalpana Arya

Best Remote Desktop Software in 2023

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(Showing 1 - 20 of 33 products)

TeamViewer

TeamViewer

By TeamViewer

4.4 (10 reviews) Write a Review

Starting Price

₹19,116

Inclusive of all taxes

TeamViewer is a remote access software that allows desktop sharing and file transfer. TeamViewer helps in increasing... Read More About TeamViewer

Microsoft Teams

Microsoft Teams

By Microsoft

img

4.6 (5 reviews) Write a Review

Starting Price

₹1,180/Year

Inclusive of all taxes

Microsoft Teams Essentials is a collaboration tool that allows offices to work from anywhere seamlessly. It's a standal... Read More About Microsoft Teams

AnyDesk

AnyDesk

By AnyDesk

4.5 (4 reviews) Write a Review

Starting Price

₹17,570/Year

Inclusive of all taxes

AnyDesk is the fastest remote desktop software, which is used by IT professionals to connect with a remote device to fi... Read More About AnyDesk

Zoho Assist

Zoho Assist

By Zoho Corporation

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Price On Request

Zoho Assist is a web-based remote support solution, with which businesses get to provide on-demand support to their rem... Read More About Zoho Assist

Some of the best remote desktop software for windows are Microsoft Teams, TeamViewer, AnyDesk, and Slab.

VMware Fusion 12 Pro, Zoho Assist and Splashtop Remote Support are some of the best remote desktop software for Mac.

Best remote desktop software for android: LogMeIn Rescue, Zoho Assist, Splashtop Personal Remote PC and Microsoft Remote Desktop.

Comodo One and Zoho assist are some of the best remote desktop software to connect macOS with Windows OS remotely.

Royal TS

Royal TS

By Royal Applications

Write a Review

Price On Request

Royal TS is a robustly designed remote access software. It is predominantly used by system engineers, server administra... Read More About Royal TS

NET protector remote support

NET protector remote support

By NPAV

4.6 (2 reviews) Write a Review

Starting Price

₹2,360

Inclusive of all taxes

NET protector remote support offers flexible/roaming type licensing to its users who are continuously travelling from o... Read More About NET protector remote support

Teamviewer Remote Management

Teamviewer Remote Management

By TeamViewer

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Price On Request

TeamViewer Remote Management offers a centralized remote management and monitoring of devices. The software helps compa... Read More About Teamviewer Remote Management

VMware Fusion 12 Pro

VMware Fusion 12 Pro

By VMware

Write a Review

Starting Price

₹13,215

Inclusive of all taxes

VMware Fusion 11 Pro is a virtual machine monitoring solution for mac users. It enables intel-based Mac systems to run... Read More About VMware Fusion 12 Pro

Mikogo

Mikogo

By MIKOGO

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Price On Request

Mikogo is a screen sharing and remote access software designed for office use. The software is capable of handling live... Read More About Mikogo

Zendesk Remote Access Software

Zendesk Remote Access Software

By Zendesk

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Price On Request

Zendesk is a top-notch remote access software that helps connect with your customers to create an efficient relationshi... Read More About Zendesk Remote Access Software

LogMeIn Rescue

LogMeIn Rescue

By GoTo

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Price On Request

LogMeIn Rescue is a remote support software that allows users to connect to any device PC, mac, or mobile securely on... Read More About LogMeIn Rescue

Splashtop Remote Support

Splashtop Remote Support

By SPLASHTOP

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Price On Request

Splashtop Remote Support is a remote access software that is ideal for IT professionals, helpdesk services, and MSPs (... Read More About Splashtop Remote Support

LiteManager

LiteManager

By LiteManagerTeam

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Price On Request

Lite Manager is a remote access software build for domestic and office usage. The software allows users to either conn... Read More About LiteManager

ISL ONLINE

ISL ONLINE

By ISL ONLINE

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Price On Request

ISL Online SaaS Cloud Makes Support Easier Provide technical support to your clients or access unattended remote compute... Read More About ISL ONLINE

RemotePC

RemotePC

By IDrive

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Price On Request

RemotePC is a top of the line remote access software which can be used for both domestic and office purposes. The highl... Read More About RemotePC

RealVNC Connect

RealVNC Connect

By RealVNC

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Price On Request

RealVNC Connect is a remote access software designed for companies to tackle IT issues of clients located at distant l... Read More About RealVNC Connect

AnyMeeting

AnyMeeting

By Anymeeting

4.4 (3 reviews) Write a Review

Starting Price

₹825

Inclusive of all taxes

Anymeeting Conferencing is a reliable video conferencing software that can be used by businesses of all sizes. Users ge... Read More About AnyMeeting

Aeroadmin Remote Access Software

Aeroadmin Remote Access Software

By Aeroadmin

4.8 (1 reviews) Write a Review

Price On Request

AeroAdmin Remote Access Software is one of the best software for IT departments to manage PCs and laptops of other empl... Read More About Aeroadmin Remote Access Software

Ammyy Admin

Ammyy Admin

By Ammyy

4.5 (2 reviews) Write a Review

Starting Price

₹2,919

Inclusive of all taxes

Ammyy is remote access desktop software, and it does not require any prior or subsequent configuration. It is the simpl... Read More About Ammyy Admin

imPcRemote

imPcRemote

By imPcRemote

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Price On Request

imPcRemote is a remote support software especially built for IT departments. The software allows IT professionals to ch... Read More About imPcRemote

Last Updated on : 06 Feb, 2023

What is Remote Desktop Software?

Remote desktop software, also known as remote access software lets you control and access another computer from a different location using a network connection. It allows you to run programs, access files, and troubleshoot issues on the remote computer and it can be used for remote work, support and access to specific software.

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Remote Desktop Software Price List In India

Remote Desktop Software Cost
Best Remote Desktop Software Price Ratings
TeamViewer ₹19116 4.3
Microsoft Teams ₹1180 /Year 4.5
AnyDesk ₹17570 /Year 4.4
NET protector remote support ₹2360 4.5
AnyMeeting ₹825 4.4
Ammyy Admin ₹2919 4.5

Remote Desktop Software Reviews

RJ

rahul jain

review for TeamViewer

4.1

"It has all the features that are necessary for a remote desktop software. It also has some additional features, which can be used in special scenarios. It works on all devices."

See All TeamViewer Reviews

NS

Namrata Singh

review for Microsoft Teams

4.5

"Ideal tool for remote working where you can chat, video conference even document sharing."

See All Microsoft Teams Reviews

RK

Ritik Kumar

review for NET protector remote support

4.7

"Can easily connects with clients' system, have easy access to their system. Provides a proper control for it. Above all it allows customers to talk or text."

See All NET protector remote support Reviews

BM

badal mittal

review for AnyMeeting

4.2

"Generally easy to use. Allows for screen share and upload of documents. Network has been good. Allows for recording of meetings and access later."

See All AnyMeeting Reviews

4.7

"No installation needed. You just need to download and everything would run already. Easy to use and easy to connect to remote PC without any complicated installation or setups."

See All Aeroadmin Remote Access Software Reviews

FAQs About Remote Desktop Software

Splashtop is the best remote desktop software for the local network as you can use its local mode feature to find computers in the same network automatically.

Top on-premises remote desktop software solutions are ISL Online, Dualmon, Remote Spark and CentreStack.

Install remote desktop software on both computers, and then once you have it on both computers, you can install any software from a remote location.

The best remote desktop software for video streaming are Evercast, Switcher Studio, Streamlabs, Restream and Switchboard.

Remote desktop software is an application that connects a 'host' computer to a 'client' computer from a different location.

Software that can be used for remote desktop connection: Splashtop, GoToMyPC, ConnectWise Control, Rescue, TeamViewer and more.

Remote desktop software is mainly used for customer service or tech support service, allowing them to resolve the issues in their customer's computer systems remotely.

You can use a remote computer to make a connection to the PC. Go to the search bar of your local PC and write remote desktop connection, and then you need to select remote desktop connection. In your remote desktop, type down the name of the computer you want to connect to and select connect.

The average price of remote desktop software starts at around 1200 rupees per month.

Best remote desktop software for ubuntu: TeamViewer, Remmina, VNC Connect, NoMachine and KDE Connect

Here are some top-rated remote desktop software apps: Splashtop, ZohoAssist, Remote PC, GoToMyPC and ManageEngine Remote Access Plus 

Green Rock VCS, Parsec, BeBop OS, Blackbird, CuttingRoom and Avid Edit On Demand are the best remote video editing software.

Splashtop, Wayk Now and Parsec are some highly recommended software for graphics purposes.

Remote desktop software is used for controlling another device from a remote location. Support teams mainly use it to troubleshoot technical issues on a client's computer.

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