IBM Watson Assistance is a conversational AI platform used by companies to provide customers with accurate, fast and forthright solutions to their queries. The software is thus efficient at delivering quick and accurate information across any channel at any scale. Why? Because the software supports both on-premise and in the cloud deployment.
Capable of working across different channels, devices and applications, Watson Assistance helps with reducing the burden on customer support agents in an organization as well as minimizing risks related to disruptions during peak hours. How the software does this? The platform performs this function by utilizing the inbuilt automated response system for handling common inquiries.
With a more streamlined customer support system, IBM Watson Assistance helps organizations focus well on complex issues while at the same time taking care of all kinds of repetitive and common issues 24/7. Even during the off-hours, IBM Watson Assistance works in the background for providing complete customer care solutions.
Here are some popular reasons why IBM Watson Assistance is used by organizations:
Here are some features of IBM Watson Assistance for which it is widely used:
The price of IBM Watson Assistance is available on demand. So please request a call to get the information regarding price and available customizations.
IBM Watson Assistance uses AI-powered engine for suggesting smart recommendations to all its users.
IBM Watson Assistance lets organizations integrate this application with all the existing communication platforms in their system
This response automation software allows end users to manage integrations with different solutions and monitor their respective
IBM Watson makes sure that all user information is safely stored and restricted from unauthorized accesses of any kind.
Compliance & Certification
Watson Assistance is certified with ISO 27001, 27017, and 27018. It is also compliant with GDPR and HIPAA.
The software is equipped with natural language understanding code for creating smart assistance to all your business
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Conversational AI Platform Software
IBM Watson Assistance
Q. Q.1. How is IBM Watson Assistance priced?
Q. Q.2. How many dialog skills does IBM Watson Assistance has?
Q. Q.3. Can I get access to prebuilt content with IBM Watson Assistance?
Q. Q.4. What are the different plans offered by IBM Watson Assistance?
Q. Q.5. Can I get a demo for IBM Watson Assistance?