Service Request Management is a helpdesk software solution catering to track the problems or service issues for closure/solution for the same and undertaking analytics on agents, issues or problem areas. This intuitive solution facilitates small office work assignments and tracking, service-request handling with notifications via email, helpdesk ticket handling with analytics for business entities. User-friendly and interactive software interface enables the users to accomplish all vital operation effortlessly.
Service Request Management has been designed exclusively for offices, self-employed professionals and corporates providing extensive services and customer support. The software allows efficient and flawless functioning in synchronization with various domains thereby reducing turnaround time and enhanced productivity at minimum cost. The magnificent features of Service Request Management software include:
About the Company
IOP Technologies LLP is an ISO 9001 : 2008 certified company providing holistic software solution and services to global customers. IOP Technologies endeavors to deliver state-of-the-art automation solutions catering to the advanced technology integration needs and empowering the enterprises to concentrate on their core business while ensuring completely managed solutions. The company offers consulting and technical services in the areas like IT Consulting, Product customization (ERP, Help desk software, Small office management), Web application development, Cloud hosting, Open source customization & support, Enterprise Architecture Tool consulting.
Work assignments and tracking for offices
Service-request handling with notifications
e-Invoices with payment history for to track payments/expenses
Help Desk Management
Help desk type ticket handling with analytics for easy tracking of tickets
Audit trails, Tracking of updates and assignments
Support for Repetitive tasks/ recurring issues
Dashboard view showing urgent tasks, close-by dates
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Help Desk Software
IOP Service Request Management
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Q. Which operating system does IOP Service Request Management support?
Q. Is there any IOP Service Request Management app?
Q. What is deployment type of IOP Service Request Management?
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Q. How does IOP Service Request Management work?